Unit 4B Eleven Mile Lane

Wymondham Business Park


NR18 9JL


01953 602299

On admission we identify cultural, linguistic and religious needs of the young people and ensure that these can be met. A placement Planning meeting is held where an understanding of  the details of the child’s needs is discussed. We will provide support to our young people to include dietary needs, special days and time and space to worship.  It is important to us that when young people move into Eastways, they do not lose touch with their religious heritage, cultural background and heritage.  Eastways will promote the young person’s rights in this regard and when appropriate, promote the young person’s faith to other residents. If we are not aware of the requirements regarding a child’s needs Eastways will ensure that information required is gathered and a team meeting will take place to ensure that all staff are conversant with the needs of that individual.  

Eastways will be proactive in preserving modes of dress, ceremony, diet and customs as appropriate. Eastways will provide transport where practicable to places of worship and meeting places.  All efforts will be made to ensure important aspects of culture and religious heritage are not lost.  Eastways will also provide access to sources of information that will encourage the young person’s cultural, religious understanding and beliefs. Eastways will assist the young person to obtain language support where and when required.   

Each young person will have a risk assessment and 24 hour Management Plan which will detail the specific needs of the young person in the relevant areas.

Eastways ensures that there are many opportunities for our young people to be consulted about the care provided; they are also involved in decisions about their own care.  This can either be on an ad-hoc daily basis or by more formal means.Each young person has a Daily Management Plan in place, which is a document set-up to consider their individual needs and wishes about all areas of their life.  This document is written in close consultation with the young person and their families. This is regularly reviewed in keyworker sessions and team meetings.

Eastways is a provider of EOTAS (Education other than at School) and through either its in-house teaching provision or attendance at PCT’s other home Ballard House which includes a School Room, will provide levels of educational support based on the young person’s individual needs (as informed by the PEP or pending transition, the new Education, Health and Care (EHC) plan under the new Code of Practice of the Children and Families Act 2014).  This educational support will include high levels of communication with education providers, transport and homework support.  It also may be possible for staff members at Eastways to support young people in a classroom setting.

On admission we identify any activities the young person currently undertakes or would like to explore in the future.  Activities are a central focus through the systems we have in place at Eastways.  Current activities and activity requests are discussed through key work sessions, house meetings and staff meetings.  There is also an activities log to evidence activities that are offered.  Activities are offered on a daily basis to our young people, and their views are gathered as to what they would like to do during school holidays.  We are open to exploring any activity that our young people may request; our staff actively research new activities and cultural experiences that may be of interest to our young people.  We are set in a rural location with close proximity to the Norfolk Broads and beaches.  We are also close to Norwich which has a vast range of leisure, entertainment and cultural facilities.  

Eastways is committed to ensuring that the children receive appropriate CAMHS service and all primary health care services in the local area.  On admission to Eastways, all young people will be registered at the local doctors, opticians and dentists (unless they already have existing and accessible health care services in place, in which case we would ensure these continued).  There is ongoing assessment work undertaken with all our young people and where it has been identified a specific service is required, we will make every endeavour to ensure this service is received.  We will regularly communicate all health care issues with the relevant parties including parents and social workers. If necessary to challenge the placing authority or relevant person to ensure each Y/P’s needs are met in accordance with the Y/P’s care planning.

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