On admission we identify cultural, linguistic and religious needs of the young people and ensure that these can be met.  We will provide support to our young people to include dietary needs, special days and time and space to worship.

 It is important to us that when young people move into Ballard House, they do not lose touch with their religious heritage.  Ballard House will promote the young person’s rights in this regard and when appropriate, promote the young person’s faith to other residents. If we are not aware of the requirements regarding a child’s needs, Ballard House will ensure that information required is gathered and a team meeting will take place to ensure that all staff are conversant with the needs of that individual.  

Ballard House will be proactive in preserving modes of dress, ceremony, diet and customs.  Ballard House will provide transport where practicable to places of worship and meeting places.  All efforts will be made to ensure important aspects of culture and religious heritage are not lost.  Ballard House will also provide access to sources of information that will encourage the young person’s cultural and religious understanding and beliefs. Ballard House will assist the young person to obtain language support where and when required.   

Each young person will have a risk assessment and 24 hour Management Plan which will detail the specific needs of the young person in every area.

Ballard House is a provider of EOTAS (Education other than at School) and with its in-house teaching provision will provide levels of educational support based on the young person’s individual needs (as informed by the PEP or pending transition, the new Education, Health and Care (EHC) plan under the new Code of Practice of the Children and Families Act 2014).  This educational support will include high levels of communication with education providers, transport and homework support.  It also may be possible for staff members at Ballard House to support young people in a classroom setting.

Ballard House is committed to ensuring that the children receive appropriate CAMHS service and all primary health care services in the local area.  On admission to Ballard House, all young people will be Home at the local doctors, opticians and dentists (unless they already have existing and accessible health care services in place, in which case we would ensure these continued).

 There is ongoing assessment work undertaken with all our young people and where it has been identified a specific service is required, we will make every endeavour to ensure this service is received.  We will regularly communicate all health care issues with the relevant parties including parents and social workers.

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Unit 4B Eleven Mile Lane

Wymondham Business Park


NR18 9JL


01953 602299